Gold Coast & Tweed · 24/7
Balcony Leak Detection Gold Coast
Water coming through a ceiling or into the unit below a balcony usually means failed waterproofing, a blocked or poorly sealed drain, or a leaking door sill. We find which one with flood testing, moisture mapping and thermal imaging, without lifting tiles, and give you a report your builder, body corporate or insurer can act on. From $398 inc. GST for the first visit.
*If we can't find the leak, you don't pay for the inspection. Ask for details when you book or read our guarantee terms.
Balcony leaking right now?
- Clear the balcony drain and floor waste of leaves and debris so water can get away.
- Put towels or a bucket under any drip below and move furniture and electrics away.
- Switch off power to any light fitting that water is coming through.
- Take photos of the damage for your insurer or body corporate, then call us on 1300 346 353. Our phone line is open 24/7.
Why balconies leak on the Gold Coast
Coastal balconies take a lot of punishment: heavy summer storms, salt air, and full sun on tiles and membranes. The most common causes we find are a waterproofing membrane that has failed or was never properly turned up the walls, floor wastes that sit higher than the tiles around them, sliding door sills without a proper upturn, and balustrade fixings that have pierced the membrane.
White crusty deposits (efflorescence or calcification) on the tiles or the ceiling below are a sign water has been getting into the screed for some time.
How we test a balcony
Moisture mapping
We map where the slab and ceiling below are wet to see how far water has travelled.
Flood testing
Sections of the balcony are flooded in turn to show which part is letting water through.
Drains, sills and fixings
We check floor wastes, door sills and balustrade fixings, the usual weak points.
How much does balcony leak detection cost on the Gold Coast?
First hour on site
inc. GST. Covers the inspection, testing and your written report. No separate call-out fee.
Extra time
inc. GST, only if needed. We always check with you before going past the first hour.
What's included
- Non-invasive testing
- Leak marked on site
- Photo report for insurers
- Found or you don't pay*
The same price applies across the Gold Coast and the Tweed coast. Commercial, strata and multi-unit jobs are quoted by phone. See the Gold Coast price list or the full price list.
How it works
Call or book online. Tell us what you're seeing. You get the price before we book and a 2-hour arrival window.
We test, not guess. The technician uses the right method for your leak and doesn't dig, drill or lift tiles to find it.
We mark the leak. We show you where it is and explain the cause before we leave.
You get the report. Photos, test results, cause and repair scope for your plumber, builder, strata manager or insurer.
Balcony leak signs and causes
| Sign | Likely cause | How we find it |
|---|---|---|
| Water through the ceiling below after rain | Failed membrane or blocked waste | Flood testing and moisture mapping |
| White crust on tiles or the ceiling below | Water moving through the screed | Moisture mapping and flood testing |
| Water inside near the sliding door | Door sill without a proper upturn | Controlled water testing at the sill |
| Rust stains around balustrade posts | Fixings that have pierced the membrane | Visual inspection and moisture readings |
| Drummy or cracked tiles | Water trapped under the tiles | Moisture mapping and thermal imaging |
Balcony flood testing and pricing
The first visit is $398 inc. GST. Some balconies need a two-stage flood test, where the balcony is flooded on the first visit and the ceiling below is checked the next day; if yours does, we'll explain and quote the follow-up visit before booking. Please clear the balcony of furniture, planters and debris before we arrive.
Insurance and your water bill
Insurance-ready report
Your report shows the leak's location and cause with photos and test results, which is what insurers and loss adjusters ask for. Many home and strata policies cover the cost of finding a leak that has caused damage, but it depends on your policy, so check with your insurer.
High water bill
Gold Coast homes are billed by the City of Gold Coast, and Tweed homes by Tweed Shire Council. If a hidden leak pushed your bill up, ask them whether you can apply for a leak adjustment. Our report gives them the evidence of where the leak was. Read our guide to claiming a water bill leak credit.
Repairs: our visit is about finding the leak. We mark it, explain the cause and give you the report. If you'd like us to fix it, we'll quote the repair and return at another time to complete it, often with trusted independent trades. Many plumbers, builders and property managers do their own repairs from our report.
Who we work for on the Gold Coast
- Homeowners and tenants
- Property managers and real estate agents, with pre-approved 30-day accounts
- Body corporate and strata managers
- Builders
- Insurers and loss adjusters
- Plumbers and trades
More leak detection on the Gold Coast
- Leak detection Gold Coast
- Emergency leak detection Gold Coast
- Water leak detection Gold Coast
- Acoustic leak detection Gold Coast
- Thermal imaging Gold Coast
- Shower leak detection Gold Coast
- Roof leak detection Gold Coast
- Surfers Paradise
- Southport
- Broadbeach
- Burleigh Heads
- Hope Island
- Coomera
- Helensvale
- Nerang
- Palm Beach
- Coolangatta
- Varsity Lakes
- Runaway Bay
- Main Beach
- Labrador
- Tweed Heads
Our Gold Coast technician is based at Hope Island and covers the Gold Coast and the Tweed coast. QLD licence PD26669.
Balcony leak detection FAQs
How much does balcony leak detection cost on the Gold Coast?
The first visit is $398 including GST, with the written report. If a two-stage flood test is needed, we quote the follow-up visit before booking.
Do you need to lift the tiles?
No. We use flood testing, moisture mapping and thermal imaging to find where water is getting in, without removing tiles.
Who pays for a balcony leak in a unit block?
It depends on whether the leak comes from common property or a lot owner's area, and on your by-laws. Our report shows where the water is coming from, which helps your body corporate decide. We don't give legal advice.
What should I do before you arrive?
Clear the balcony of furniture, pot plants and debris, and make sure we can access the area below, such as the unit or car park underneath.
What happens if you can't find the leak?
We offer Found or you don't pay: if we can't find the leak you booked us for, you don't pay for the inspection. Conditions apply; see our guarantee terms.
Do you fix balcony leaks?
Yes, if you'd like us to. We quote the repair separately and return at another time to complete it, often with trusted independent waterproofing trades.
Balcony leaking into the unit below? Call 1300 346 353.
Fixed prices from $398 inc. GST · Found or you don't pay* · 24/7 emergency line
Trusted by builders, real estate agencies and strata managers across Melbourne, Sydney, Brisbane and the Gold Coast
Australian Home & Business Owners Choose Us
I'm Oliver Schulze, the director of 1300 FINDLEAK, a family-run company committed to solving all your gas and water leak problems. We pride ourselves on delivering the highest standards in customer outcomes and satisfaction, ensuring reliable and professional service every time.
We’re here to help!
Not sure which service you need?
Use the enquiry button below and we will be in touch shortly or call us on 1300 346 353, and our friendly team will gladly help schedule an appointment at your convenience. We're here to make the process easy and stress-free for you!
Call 1300 346 353 - 24/7 for emergencies, office hours 7am–11pm, 7 days
Email admin@1300findleak.com.au — work orders and purchase orders welcome
Book online or submit a work order through our portal
We're a mobile service and come to your property. Our teams are based in Parkdale and Moorooduc in Victoria, Seaforth in Sydney, and Hope Island on the Gold Coast, covering Melbourne, Geelong, the Mornington Peninsula, regional Victoria, Sydney, Wollongong, Brisbane, the Gold Coast, Tweed Heads, Casuarina, Kingscliff and Byron Bay.
1300 FINDLEAK Pty Ltd · ABN 83 640 078 397 · VIC licence 105159 · QLD licence PD26669
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