Return Policy
At 1300 FINDLEAK, we are committed to delivering high-quality leak detection services. Due to the nature of our services, we do not offer a traditional return policy. However, we stand behind the accuracy and thoroughness of our inspections and offer follow-up support if issues persist after our initial service.
Service Guarantee
If you find that the leakage issue persists after our initial inspection and satisfactory remedy, please contact us within 30 days of the service date. We will provide a follow-up inspection at an additional cost (hourly rate) to ensure the problem is resolved to your satisfaction.
Refund Policy
Refunds are considered on a case-by-case basis. In instances where services are found to be insufficient or the issue was misdiagnosed, we may offer a partial or full refund. Please contact our customer service team to discuss any concerns regarding the service you received.
Contact Us
For any queries or concerns about our return policy or to request a follow-up service, please reach out to our customer support. We are here to ensure your satisfaction and maintain the integrity of your property.
No guesswork, just evidence based results!
Voted #1 Leak Detection Specialist By Our Partners
Non-Invasive Leak Detection Methods to Minimize Damage
We use advanced, non-invasive tools like thermal imaging and tracer gas to find leaks without unnecessary property damage.
Thermal imaging cameras don’t “see” water, but rather can visualize the impact water has on the temperature of surfaces around them due to the evaporation process.
Electro Acoustic Technology. Leaks create a distinctive sound as water leaves the pipe, with smaller leaks producing a higher frequency and larger leaks a lower frequency sound.
Combined with a specific electronic leak detector, Tracer Gas enables qualified technicians to detect much smaller leaks than they can with the Oxygen Free Nitrogen method.
Excess moisture left within a building can cause damage to structural materials such as rot, mould, reduced insulation values, and failure of flooring, roofing, and wall support.
