Leak Detection for Real Estate Agents and Property Managers
1300 FINDLEAK is an Australian leak detection company that works with real estate agencies and property managers in Melbourne, Geelong, the Mornington Peninsula, regional Victoria, Sydney, Brisbane and the Gold Coast. Agencies get a pre-approved 30-day account, fixed prices (metro residential inspections from $398 including GST), same-day attendance for urgent leaks, and a written report they can send straight to the landlord or insurer. Our office books access directly with renters, so property managers don't have to coordinate times.
Quick facts
Who we work with: real estate agencies, property managers, owners corporations and strata managers
Price: metro residential leak detection from $398 inc GST; $198 inc GST per additional hour if needed (see all prices)
Payment: pre-approved 30-day accounts for real estate agencies
Response: same-day service; 24/7 emergency line on 1300 346 353
Reports: written leak detection report with photos, thermal images, root cause and repair recommendations, referencing the National Construction Code and relevant Australian Standards
Licences: VIC plumbing licence 105159, QLD PD26669, ABN 83 640 078 397
Work orders: email admin@1300findleak.com.au or use our work order portal
Trusted by Australia's largest builders, agencies and strata managers
Why do property managers need a leak detection specialist rather than a general plumber?
A general plumber can fix a leak once it's found. Finding a hidden leak is a different job. Leaks behind tiles, under slabs, inside walls or through balcony membranes often show up metres away from where the water is actually getting in. Without the right equipment, the usual result is exploratory demolition, a second callout, or a repair that doesn't stop the leak — and the landlord gets billed for all of it.
Our technicians use non-invasive methods to pinpoint the source before anything is opened up:
Electro-acoustic listening devices for pressurised water pipes
Tracer gas (hydrogen) for pipes that can't be heard
Thermal imaging to map moisture behind walls and ceilings
Moisture surveys and dye testing for showers, bathrooms and wet areas
Flood testing of balconies to check waterproofing
CCTV drain cameras for underground drainage
For a property manager, that means fewer return visits, less damage to the property, and a clear answer you can put in front of the landlord.
How does the process work for real estate agents?
Send the work order. Email your work order to admin@1300findleak.com.au with the property address, the renter's contact details and any photos, or submit it through our work order portal.
We book access with the renter. Our office contacts the renter directly and confirms a time that suits them. You're copied in.
Inspection and diagnosis. A licensed technician finds the source of the leak using non-invasive equipment and identifies the root cause.
Written report. You receive a report with findings, photos, thermal images, compliance notes and repair recommendations, ready to forward to the landlord or insurer.
Repairs and follow-up. We quote the remedial work ourselves or refer a qualified trade, then follow up to confirm the leak is fixed.
Invoice on 30-day terms. Invoiced to your agency account with the work order number.
How much does leak detection cost for a rental property?
Our prices are fixed, so you can get landlord approval before we attend.
Residential leak detection — Melbourne, Sydney, Brisbane, Gold Coast Metro $398
Each additional hour, if required $198
Leak detection — Mornington Peninsula $498
Leak detection — Geelong $598, Surf Coast & Great Ocean Road $898
Leak detection — Regional Victoria from $798 (based on travel time)
Pre-purchase plumbing inspection $498
Pool & spa leak detection — Metro from $798
The price covers a licensed technician and all detection equipment. Repairs are quoted separately after the leak is found. Full price list: Leak detection prices.
Do you do the repairs as well?
Sometimes — it depends on the job. We carry out specific remedial works ourselves: shower re-grouting and sealing with epoxy grout, balcony waterproofing fixes including Z-flashing, and building leak rectification. For work outside that scope — roofing, full waterproofing membrane replacement, or major plumbing — we refer a qualified trade from our network, review the scope and quote with you, and follow up after the repair to confirm the leak is resolved.
We don't do general maintenance plumbing such as dripping taps, blocked toilets or hot water installations, and we don't do "silicone-only" patch repairs that don't meet Australian Standards.
What's in the leak detection report?
Each job comes with a written report that you can send to the landlord, the insurer or the repairing trade. It includes:
Where the leak is and what's causing it
Photos, thermal images and test readings as evidence
Defects found, with reference to the National Construction Code and Australian Standards (such as AS 3500 plumbing and AS 4654 waterproofing) where relevant
Recommended repairs and the scope of work
Maintenance recommendations to prevent the leak coming back
Landlords approve repairs faster when they can see the evidence, and insurers generally need a documented cause before they'll assess a claim. See more on insurance reports.
How quickly can you attend an urgent leak in a rental?
We offer same-day service, and our emergency line (1300 346 353) is answered 24/7.
Speed matters for property managers. In Victoria, a burst water service, a serious roof leak, a gas leak and flooding are all classed as urgent repairs under rental law, and the rental provider must arrange them immediately. If a rental provider doesn't act quickly, Victorian renters can arrange urgent repairs themselves up to $2,500 and ask to be reimbursed within 7 days (Rental Dispute Resolution Victoria). NSW and Queensland have similar urgent repair rules. Getting a specialist in on the same day keeps the repair under your control and gives you a documented record of the response.
Which real estate agencies use 1300 FINDLEAK?
We work with agencies including Ray White, LJ Hooker, Harcourts, Raine & Horne, Biggin & Scott, Hocking Stuart, Buxton, Hodges and Little Real Estate, as well as owners corporations and strata managers such as ACE Body Corporate Management and Body Corporate Strata Group. We complete leak investigations for more than 5,000 Australian properties a year.
Where do you service?
Melbourne, Geelong and the Surf Coast, the Mornington Peninsula, regional Victoria (including Ballarat, Bendigo and Gippsland), Sydney, Wollongong, Brisbane, the Gold Coast, Tweed Heads and Byron Bay.
Offices
Victoria (head office): 28–30 Olive Grove, Parkdale VIC 3195
Mornington Peninsula: 1482 Stumpy Gully Rd, Moorooduc VIC 3933
New South Wales: 1 Avona Crescent, Seaforth NSW 2092
Brisbane & Gold Coast: 1 Grant Ave, Hope Island QLD 4212
Phone for all offices: 1300 346 353
No guesswork, just evidence based results!
Frequently Asked Questions
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Email the work order to admin@1300findleak.com.au with the property address, renter contact details and any photos, or submit it through our online work order portal. Our office then books a time directly with the renter.
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Yes. Real estate agencies and owners corporations get pre-approved 30-day accounts. Jobs are invoiced to the agency with the work order number.
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Metro residential leak detection in Melbourne, Sydney, Brisbane and the Gold Coast costs $398 including GST, plus $198 for each additional hour if required. Mornington Peninsula is $498, Geelong $598, the Surf Coast and Great Ocean Road $898, and regional Victoria from $798 depending on travel time. Repairs are quoted separately.
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Yes. We offer same-day service for urgent leaks and run a 24/7 emergency line on 1300 346 353.
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Yes. Our office contacts the renter directly to book a suitable time and keeps the property manager informed.
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A written leak detection report with the leak location, root cause, photos, thermal images, compliance notes referencing the National Construction Code and Australian Standards, and recommended repairs. It can be forwarded to the landlord or insurer.
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Yes. Our reports document the cause of the leak with photographic and test evidence, which is what insurers and loss adjusters typically need to assess a claim.
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Sometimes, depending on the job. We carry out specific remedial works ourselves, including shower re-grouting and sealing with epoxy grout, balcony waterproofing fixes and building leak rectification. For roofing, full membrane replacement or major plumbing we refer a qualified trade from our network and review the scope and quote with you. We don't do general maintenance plumbing such as dripping taps or hot water installations.
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Yes. 1300 FINDLEAK Pty Ltd (ABN 83 640 078 397) holds Victorian plumbing licence 105159 and Queensland licence PD26669, and is fully insured.
Australian Home & Business Owners Choose Us
We’re here to help!
Not sure which service you need?
Simply fill out some info below and we will be in touch shortly! Or free call us at 1300 346 353, and our friendly team will gladly help schedule an appointment at your convenience. We're here to make the process easy and stress-free for you!
Call 1300 346 353 - 24/7 for emergencies, office hours 7am–11pm, 7 days
Email admin@1300findleak.com.au — work orders and purchase orders welcome
Book online or submit a work order through our portal
We're a mobile service and come to your property. Our teams are based in Parkdale and Moorooduc in Victoria, Seaforth in Sydney, and Hope Island on the Gold Coast, covering Melbourne, Geelong, the Mornington Peninsula, regional Victoria, Sydney, Wollongong, Brisbane, the Gold Coast, Tweed Heads, Casuarina, Kingscliff and Byron Bay.
1300 FINDLEAK Pty Ltd · ABN 83 640 078 397 · VIC plumbing licence 105159 · QLD licence PD26669
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I'm Oliver Schulze, the director of 1300FINDLEAK, a family-run company committed to solving all your gas and water leak problems. We pride ourselves on delivering the highest standards in customer outcomes and satisfaction, ensuring reliable and professional service every time.
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