Upfront Forensic Diagnostic Rates: Clear Fixed Pricing

We take the financial uncertainty out of plumbing emergencies with a transparent, fixed-price baseline structure for homeowners, strata managers, and commercial operators:

• Initial Thermal Diagnostic Session: From $498 (inc. GST) covering the first comprehensive hour on-site.

• Extended Diagnostic Time: $198 per hour if required for multi-leak or large estate tracing (most isolated leaks are located within the first hour).

• What’s Included: Deployment of high-resolution thermal cameras, calibrated moisture meters, complementary acoustic/tracer gas tools if required, and an insurance-ready forensic PDF report.

How Thermal Imaging Leak Detection Works

Thermal imaging cameras do not "see through" walls; instead, they capture surface temperature differences caused by hidden moisture. Water escaping from a pipe or building envelope absorbs thermal energy differently than surrounding dry materials.

• Cold Water & Supply Line Leaks: Escaping cold water creates a distinct cooling pattern (thermal plume) as it spreads through plaster, concrete, or timber.

• Hot Water & Hydronic Heating Leaks: Leaking hot water lines emit intense infrared heat signatures, allowing us to map underfloor heating pipes and wall cavities in real time.

• Evaporative Cooling Effects: As moisture evaporates from building materials, it lowers the surface temperature, exposing damp zones invisible to the human eye.