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Owners corporations, body corporates & strata managers · VIC, NSW & QLD

Strata Leak Detection for Owners Corporations

1300 FINDLEAK is a leak detection and remedial services company for owners corporations, body corporates and strata managers. We find the source of leaks in multi-unit buildings without demolition, and our report shows whether each defect is common property or private. If you'd like us to fix it, we'll quote the repair and return at another time to complete it. Our services include 24/7 same-day service, fixed pricing and pre-approved 30-day accounts.

1300 FINDLEAK technician finding a hidden leak in a strata building
Common vs privateWe identify whose responsibility each defect is
24/7Same-day and emergency response
30-dayPre-approved accounts
FixedPricing on all services

What does 1300 FINDLEAK do for owners corporations?

We're a leak detection and remedial services company for owners corporations, body corporates and strata managers. When water comes through a ceiling, a balcony leaks into the unit below, or the building's water bill jumps, we find the source without demolition. Our report tells you whether it's a common property or private lot defect.

That answer settles the question every strata manager faces: who pays for the repair? You get evidence to take to the committee and lot owners. If you'd like us to fix it, we'll quote the repair and return at another time to complete it, often with trusted independent trades.

Five Reasons Owners Corporations Choose Us

1

Pre-approved 30-day accounts

Our office processes work orders efficiently and books appointments to suit tenants, owners and property managers. We keep everyone involved informed and action repairs when they're required, so jobs don't stall.

2

Fixed prices

We charge fixed prices on all our services, with no hidden costs. That makes it easier to plan against your admin and capital works budgets and explain costs to the committee.

3

24/7 same-day service

Leaks in multi-storey buildings spread fast. Our technicians are on call around the clock to respond to emergencies and stop further damage to units and common areas.

4

Remedial services and trade solutions

Your builder or plumber can work straight from our report. Or, if you'd like us to fix what we find, from waterproofing to structural repairs, we'll quote the repair and return at another time to complete it, often with trusted independent trades.

5

Follow-up and detailed reporting

Every report covers compliance checks, whether each defect is common or private, and maintenance recommendations. We follow up to confirm the issue is resolved. For extra advice, you can book call-outs at competitive hourly rates.

How it works

  1. Send the work order
    Include the building address, lot numbers and contacts, or call 1300 346 353.
  2. We coordinate access
    Our office books times with tenants and owners across every affected lot.
  3. Locate and diagnose
    We find the source without demolition and confirm whether it's common property or a private lot.
  4. Report and repair quote
    You get a written report with recommendations. If you'd like us to fix it, we'll quote the repair and book a return visit to complete it.

Common strata leak problems we solve

ProblemWhat we establish
Water through a ceiling from the unit aboveWhether it's a shower, wet area, pipe or balcony, and whether that's common or private
Balcony leaks into lower unitsWhere the membrane, flashing or drainage has failed
Roof and facade water entryWhere the water gets in through the roof, gutters, windows or cladding
High building water billsHidden leaks on the shared supply, main or fire service
Basement and car park waterLeaking pipes, drainage failures or groundwater getting in
Damp and mould in unitsWhether it's a leak, a condensation or ventilation issue, or a building defect
Gas leaks on shared servicesWhere the leak is, with the site made safe

Dispute heading to VCAT? When a leak between lots, or between a lot and common property, becomes a VCAT matter, we also prepare independent VCAT expert leak reports under Practice Note PNVCAT2 for Melbourne properties. Fixed price $1,198 inc. GST, report within 5 days of the inspection.

Where we work

We work for owners corporations and strata managers across Melbourne, Geelong, the Mornington Peninsula, Regional Victoria, Sydney, Wollongong, Byron Bay, Tweed Heads, Brisbane and the Gold Coast. Our head office is at 28–30 Olive Grove, Parkdale VIC 3195. The office is open 7am–11pm, 7 days a week, and the emergency line runs 24/7.

FAQs from strata managers

Can you tell us if a leak is common property or the lot owner's responsibility?

Yes. We find the source, and our report states whether each defect is common property or private. That gives the owners corporation evidence to decide who pays for the repair.

Can you access several units in one visit?

Yes. Our office coordinates access with the tenants and owners of every affected lot, so we can trace the leak through the building in one visit wherever possible.

Do you offer accounts for owners corporations?

Yes. We offer pre-approved 30-day accounts with fixed pricing on all services.

Can you do the repair as well?

Yes, if you'd like us to. Our first visit is about finding the leak: we mark it, explain the cause and give you a report. Many plumbers, builders and property managers then do their own repairs. If you want us to fix it, we'll quote the repair and return at another time to complete it, often with trusted independent trades.

How fast can you respond to an emergency?

Our service runs 24/7 with same-day response, to stop further damage to units and common areas.

Will you need to lift tiles or open walls?

Usually not. We use thermal imaging, acoustic listening, tracer gas and moisture mapping to find leaks without unnecessary demolition.

Leak in your building? Find out who's responsible.

Call 1300 346 353 or submit a work order. We offer 24/7 same-day service and fixed pricing.

Trusted by builders, real estate agencies and strata managers across Melbourne, Sydney, Brisbane and the Gold Coast

Australian Home & Business Owners Choose Us

Oliver Schulze, the director of 1300 FINDLEAK, standing beside a 1300 FINDLEAK van

I'm Oliver Schulze, the director of 1300 FINDLEAK, a family-run company committed to solving all your gas and water leak problems. We pride ourselves on delivering the highest standards in customer outcomes and satisfaction, ensuring reliable and professional service every time.

We’re here to help!

Not sure which service you need?

Use the enquiry button below and we will be in touch shortly or call us on 1300 346 353, and our friendly team will gladly help schedule an appointment at your convenience. We're here to make the process easy and stress-free for you!

Call 1300 346 353 - 24/7 for emergencies, office hours 7am–11pm, 7 days

Email admin@1300findleak.com.au — work orders and purchase orders welcome

Book online or submit a work order through our portal

We're a mobile service and come to your property. Our teams are based in Parkdale and Moorooduc in Victoria, Seaforth in Sydney, and Hope Island on the Gold Coast, covering Melbourne, Geelong, the Mornington Peninsula, regional Victoria, Sydney, Wollongong, Brisbane, the Gold Coast, Tweed Heads, Casuarina, Kingscliff and Byron Bay.

1300 FINDLEAK Pty Ltd · ABN 83 640 078 397 · VIC licence 105159 · QLD licence PD26669

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