FAQs

Frequently Asked Questions

What is leak detection?

Leak detection refers to the process of identifying the presence or location of a leak in a system or structure, such as a water or gas pipe, a fuel tank, or an oil well. The methods used for leak detection can range from simple visual inspections to sophisticated electronic sensors and techniques, such as acoustic or infrared imaging. The goal of leak detection is to prevent or minimize damage, waste, and environmental harm, and to maintain the efficiency and safety of the system or structure.

The three basic functions are:

  1. determining if there is leakage or not,

  2. measurement of leak rate,

  3. leakage location

What types of methods are used for leak detection?

There are many methods and types of test equipment used for leak detection, however there is no single technique that fits every situation. Some of the methods and tools include: Acoustic, Tracer Gas, Thermal Imaging, Moisture Mapping, evidence based water testing etc. In Australia there is no formal license, training, courses or apprenticeships in leak detection nor does it have its own industry category. It is therefore an acquired skill.

How accurate is leak detection?

Leak detection can be 100% accurate depending on the experience and skill of the technician. Utilizing advanced tools and equipment, leak detection is non invasive in the majority of applications.

How much does leak detection cost?

The average cost for leak detection is between $200.- and $600.- depending on the scope of works. For example, a roof or wall leak of a commercial factory may require more time, boom or scissor lifts, an additional technician and OH&S requirements. A residential burst pipe can take less than 30 minutes to locate.

What are the different types of leaks?

Active - When a pressure barrier (pipe) fails to contain or isolate a system fluid (water or gas) which is a result of cracks, gaps or permeation between sealing surfaces.

Non Active - When an surface/construction designed to isolate dry from wet is exposed to fluid (rain, wet areas when used - bathroom, laundry & kitchen), fails to contain the ingress.

Water Leaks

How to find a water leak in your home?

It's easy to locate a leaking tap or toilet, but hidden leaks are difficult to see. Has your water bill unexpectedly gone up even though you haven't changed your usage or behaviours in your home? Have you noticed wet patches on your lawn or water damage in your house? You may have a leak.

How to check for leaks using your water meter?

Turn off all taps and isolate water supply to toilets, dishwasher, washing machine, hot water service and irrigation .

  1. Locate your water meter. It's usually at the front of your property.

  2. Write down or take a picture of the numbers on the water meter dials. On most meters, the last two dials are red.

  3. Don’t use any water for the one hour.

  4. Check if the last two numbers on the dial have changed. If they do, you have water a leak. The greater the change, the bigger the potential leak.

How to check for leaks?

Check your hot water system's Expansion Control Valve (ECV) or (TPR) Valve which is used to control the increase in pressure caused by hot water.

  • Check your taps and toilets regularly for leaks.

  • Add a small amount of food colouring in your toilet cistern and check the bowl. Toilet cisterns shouldn't release any water between flushes.

  • Disconnect hoses or irrigation pipes that are always connected to garden taps. Then check the taps aren't leaking.

  • Look for green patches of grass that are different from the surrounding grass. This can mean you have an underground pipe leak.

If you suspect there's a leak, we recommend call a leak detection expert with specialist equipment.

Shower Leaks

How do you know if a shower is leaking?

  1. Damp Musty Smell.

  2. Tile grout is calcifying.

  3. Drummy tiles.

  4. Paint Peeling, swelling door jambs and architraves.

  5. Mould and Mildew.

  6. Mouldy silicon that can’t be cleaned.

  7. Water on the Bathroom Floor.

Can a shower leak behind the tiles?

Yes anywhere where water is used whether its in the shower, laundry, kitchen etc. Cement based grout is porous, most silicon products have a limited life span of 3-5 years. Tap penetrations, fixtures and shower screens are also a common source of water ingress. Most wet areas constructed prior to 2010 have no water proofing. These buildings are at high risk of severe water damage to structural framing, plaster, timbers and cause concrete cancer.

Roof Leaks

What are the signs of a leaking roof?

Signs of a leaking roof can vary from obvious to subtle. Some tell-tale signs include water stains on the ceiling or walls, dripping water pooling on the floor, water spots on exterior walls, and missing or damaged shingles. These symptoms may indicate a potential roof leak that needs immediate attention.

Why is my roof leaking?

There are several common reasons for a leaking roof. It could be due to clogged gutters, missing or cracked shingles, damaged flashing around the chimney, roof vent issues, leaking skylights, or punctured roof valleys. Additionally, improperly installed roof membrane or sarking and an aging roof with deteriorating materials can also lead to leaks.

How can I stop a roof leak temporarily?

If you notice a roof leak, take immediate action to prevent further damage. Safeguard your belongings by moving them away from the leak and using buckets to catch dripping water. Soak up as much water as possible and use fans to dry the area. However, remember that these are temporary fixes, and you should seek professional help to address the root cause.

Should I call a professional for roof leak repair?

Yes, it's essential to call a professional roofing company to perform roof leak repair. While temporary fixes can manage the situation for a while, roof leaks can reoccur and cause significant damage if not properly addressed. A professional roofer can assess the issue, ensure proper installation of roof materials, apply sealants, and use high-quality waterproofing products for a lasting solution.

How much will my roof leak repair cost?

The cost of roof leak repair depends on the extent of damage and the necessary repairs, replacements, and sealants. Standard homeowner's insurance policies usually cover water damage and roof leaks, except when negligence is involved. It's best to contact your insurance company to confirm coverage for the damage.

Dealing with a roof leak promptly is crucial to protect your home from further damage. Don't hesitate to reach out to a licensed and experienced roofing professional to ensure a comprehensive and lasting solution for your leaking roof. Remember, timely action can save you from costly repairs in the long run.

Pros & Cons

Pros of Identifying Water Leak Correctly Before Repairs

1. Accurate diagnosis: Identifying a water leak correctly helps in accurately determining the location and cause of the problem. This enables targeted repairs, saving time and resources compared to guesswork.

2. Cost-effective: Correctly identifying a water leak before repairs allows for focused intervention, minimizing unnecessary damage and reducing repair costs. By addressing the root cause of the leak, homeowners can avoid expensive repairs in the future.

3. Prevents further damage: Identifying the water leak correctly beforehand helps prevent additional damage to the property and surrounding areas. Early detection and prompt repairs can safeguard structural integrity and prevent mold growth, which can lead to health hazards.

4. Efficient use of resources: Accurately identifying the water leak ensures that repairs are carried out precisely where necessary, thereby avoiding unnecessary disruption or replacement of unaffected components. This helps conserve resources and reduces overall repair time.

5. Enhances water conservation: Correct identification of a water leak allows for its timely repair, thus curbing wastage. This promotes responsible water usage, helps conserve precious resources, and reduces utility bills.

Cons of Identifying Water Leak Correctly Before Repairs

1. Requires professional expertise: Correctly identifying a water leak often requires the services of professionals with specialized equipment and skills. Depending on the severity and complexity, this could involve additional costs for hiring experts.

2. Time-consuming process: Thoroughly identifying a water leak before repairs can be a time-consuming task, especially if the source is hard to detect. This may cause inconvenience to homeowners who need immediate repairs but must endure the diagnostic process first.

3. Potential for hidden leaks: Identifying water leaks correctly may uncover additional hidden leaks within the property, leading to unexpected repair costs and prolonging the overall repair process.

4. Frustration and delays: In the event that the water leak identification is incorrect or inconclusive, it can lead to frustration and delays in resolving the issue. This may result in extended periods of inconvenience and disruption for those residing in the property.

5. Difficulty in identifying underlying causes: While identifying the visible signs of a water leak is important, accurately determining the underlying causes, such as faulty pipes or damaged infrastructure, can be challenging. This may require additional investigation, leading to prolonged repair timelines.

In conclusion, identifying a water leak correctly before repairs generally outweighs the cons, as it ensures accurate diagnosis, cost-effective repairs, prevention of further damage, efficient resource utilization, and conservation of water. However, it is important to consider the potential drawbacks, such as the need for professional expertise, time consumption, potential hidden leaks, frustration, and difficulty in pinpointing underlying causes.